Your rights under Australian Consumer Law.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, not as described, or doesn't do what it should, you're entitled to a repair, replacement or refund. Nothing in this policy limits those rights.

Changed your mind?

That's what the 30-Night Sleep Easy Promise is for. Click here to find out more.

How to start a return.

Email hello@slosleep.com.au with your order number and a quick note about what's wrong. We'll guide you from there.

A note on hygiene.

For health and hygiene reasons, opened nasal strips, mouth tape and ear plugs can't be resold, so we handle those a little differently, explained in the Promise below. Unopened items can always come back.

Refunds.

Once approved, refunds go back to your original payment method within 5 to 10 business days.